You can reach our customer support team by filling out the contact form on this page or by sending an email to our support team at sales@profixshop.com.au. Our team will get back to you as soon as possible.

We have a 30-day return policy for most of our products. If you are not satisfied with your purchase for any reason, you can return it within 30 days for a refund or exchange. Please visit our Returns and Refunds page for more information.

Yes, we offer free shipping for orders over $100 within Australia. For orders under $100, shipping costs will be calculated at checkout. Please visit our Shipping and Delivery page for more information about shipping options and estimated delivery times.